Customer Help
Common purchase queries answered
Orders and Shipping
Ordering your Rolling Whiteboard is easy! Simply select your preferred model, click “Add to Cart,” and proceed to checkout. Follow the prompts to enter your shipping information and payment details. You’ll receive an order confirmation email immediately after purchase. If you need assistance during the ordering process, our customer service team is ready to help.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for your Rolling Whiteboard purchase. All transactions are processed through secure payment gateways with encryption technology to protect your financial information. We never store your complete payment details on our servers for added security.
Yes, you can modify or cancel your Rolling Whiteboard order within 12 hours of placement by contacting our customer service team immediately. After this window, your order may have entered processing for shipment. Please email us with your order number in the subject line for the fastest assistance with any order changes.
Standard international shipping for your Rolling Whiteboard typically takes 7-15 business days depending on your location. Once your order ships, you’ll receive a tracking number via email to monitor its journey. Delivery times may vary based on customs clearance and local postal service efficiency. Rest assured, we’re committed to getting your whiteboard to you as quickly as possible.
Tracking your Rolling Whiteboard is simple! Once your order ships, you’ll automatically receive an email containing your tracking number and a direct link to follow your package’s journey. You can also log into your account on our website and view real-time updates in the “Order History” section. Our system updates tracking information every 24 hours.
When your Rolling Whiteboard arrives, we recommend inspecting the package before signing for delivery. Once opened, check all components against the included parts list. Assembly is designed to be straightforward with our included instructions. For best results, set up your whiteboard on a level surface and ensure all wheels are properly locked when in use. Enjoy your new productivity tool!
We offer a 30-day satisfaction guarantee on all Rolling Whiteboard purchases. If you’re not completely happy, contact our support team to initiate a return. The product must be in original condition with all packaging and accessories. Once we receive the returned item, we’ll process your refund within 5-7 business days. Your satisfaction is our priority!
Our dedicated support team is available to assist with any questions about your Rolling Whiteboard order. You can reach us via email at [email protected], through our live chat feature (available Monday-Friday, 9am-5pm EST), or by submitting a request through our Contact Us page. Please include your order number for faster assistance. We typically respond within 24 hours.
If you want to customize
Wholesale and Customization
Our Rolling Whiteboard MOQ varies depending on the specific model and your business requirements. We accommodate various business sizes, from emerging retailers to established distributors. Our flexible approach ensures you can start with a quantity that aligns with your market strategy. Contact our wholesale team for product-specific MOQ information and personalized recommendations based on your business needs.
Yes, we provide competitive volume-based pricing for Rolling Whiteboard bulk purchases. Our tiered discount structure rewards larger orders while maintaining product quality. The exact discount depends on order volume, product selection, and customization requirements. For a detailed quote tailored to your specific order quantity and product selection, please contact our B2B sales team who will create a competitive package for your business.
Lead times for Rolling Whiteboard wholesale orders vary based on quantity, customization requirements, and current production schedules. Standard wholesale orders generally process more quickly than fully customized solutions. We prioritize efficiency while maintaining quality standards for every order. Contact our team with your specific requirements, and we’ll provide an accurate timeline for your Rolling Whiteboard order and discuss options if you have deadline constraints.
Absolutely! We encourage business buyers to evaluate our Rolling Whiteboard quality before placing larger orders. We offer sample programs specifically designed for wholesalers, distributors, and retailers. Sample orders typically include a small quantity at special B2B evaluation pricing. This allows you to assess product quality, features, and market potential. Contact our wholesale department to arrange your Rolling Whiteboard sample order today.
Our Rolling Whiteboard customization options include custom branding, color schemes, frame designs, accessory configurations, and specialized surface treatments. We can incorporate your logo, preferred materials, and specific functional requirements to create distinctive products that represent your brand. Our design team works closely with business clients to develop Rolling Whiteboards that meet specific market needs while maintaining quality and functionality.
Yes, we offer comprehensive OEM/ODM services for Rolling Whiteboard manufacturing. Our OEM service allows you to create branded products to your specifications, while our ODM capabilities help develop innovative designs based on your concept. We handle everything from initial design to production and quality control. With years of experience in Rolling Whiteboard manufacturing, we deliver products that meet international quality standards while reflecting your brand identity.
Our Rolling Whiteboard private labeling services include custom logo application, branded packaging, color customization, and product documentation tailored to your brand. We offer various branding methods including silk-screening, embossing, and digital printing to ensure optimal results. Our private labeling solutions allow businesses to present Rolling Whiteboards as part of their own product line with professional branding that resonates with their target market.
Becoming an authorized Rolling Whiteboard distributor starts with a consultation to understand your business model, market reach, and sales capabilities. We offer distributor programs with territory options, marketing support, and preferential pricing structures. Our successful distributors benefit from ongoing product training, sales materials, and business development support. Contact our partnership team to discuss distributor requirements and explore how we can build a mutually beneficial business relationship.